When I obtained on the complimentary lodge that American set up for me, I identified as 800-433-7300 and talked to an agent there who, to my surprise was struggling to see flights that were offered on USAIR. She instructed me there have been no open up seats on any from the early USAIR flights. I had been online and could see that there were out there flights. I really booked a flight to establish it to her.
On December 25, My three sons And that i had a flight from Cleveland to Phoenix that was to leave at seven:fifty which has a quit in Charlotte NC. At about three or four pm on the day of our departure, American Airlines delayed our flight which would make us skip our link in Charlotte which experienced no other flights out to Phoenix that day OR the following! And why the delay? No rationalization. So without any help from an AA consultant..(Practically like it had been our fault) we identified One more flight by means of Dallas…which still left in one hour and a fifty percent. We built it to the airport but with Yet one more rude AA representative, (I comprehended it had been fast paced with the vacations and all) I used to be confident that I could get my bag in Dallas due to the fact we now had to spend the night time there. I asked him with regards to the tag that appeared like it was checked to Phoenix and he explained curtly, you’ll just decide on it up in Dallas and recheck it each morning. Nicely the bag didn't ensure it is over the conveyer in Dallas. After i requested An additional agent about this, he stated it had been in a huge room and it had been likely out once we left each morning. I informed him I needed it for my resort keep, and he instructed me it might consider four hours for getting it. Ok…nevermind…I’ll be again here in four hours!!! So I left with the Dallas hotel without the need of my luggage.. Received on our flight another early morning and took off on time.
I traveled extremely recently on a person within your planes, I've usually been content however, this experience remaining me While using the concern, “Why really should I use this airline?”. I still left L.A. to fly to Phoenix I used to be returning dwelling just after caring for my sister and needed to get residence as quickly as possible simply because my husband was injured in your house. Prior to the aircraft remaining there were computer issues and whenever we landed the ramp wouldn’t open we needed to be “towed ” to another gate. “We did not disembark from the aircraft till the final call for my subsequent flight. I know that there are actually issues that happen nevertheless the service was not up to benchmarks. At no time did any one say we're sorry, apart from the pilot mentioned, “Very well I don’t really know what to say factors materialize, I assume sorry will be good.
This agent was away from line and disrespectful. There was NO basis for her attitude, particularly when there was NO line and a number of brokers standing on the counter like they had been Prepared and in a position to assist. Janet Ault
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I'm so amazed by Tracy Miller from the reservations department. I accidentally booked a flight to the incorrect spot and was freaking out, and he or she worked with me to not just get me to the correct destination but in addition located the exact same price tag.
I used to be distressed from the celebration — I had remedies in that baggage, and was most anxious about possessing it sent.
This is the worst flight knowledge I have ever had in a protracted life of both equally business and getaway air vacation. AND It's not at all OVER YET! Our return flight headed house–Flight AA81 leaving London Heathrow on Monday, six/27–was numerous hours late. Ok. Then we had been diverted to Oklahoma Metropolis to take on gasoline on account of climate about Dallas. Alright. We arrived Dallas 4 hours late. Not so okay. There were NO agents at Customs as promised quite a few situations by crew and pilot to the London-Dallas flight. We found our method to the terminal and were booked on AA 361 to Denver (our location), which had been rescheduled thrice already. It was rescheduled once more from an 11:thirty departure to midnight. We hustled over the aircraft, went into the runway and ended up explained to because of the pilot the crew experienced to stop Doing work.
nevertheless absolutely nothing on flight 1583. Do not understand insufficient conversation. Am now recognizing I'm not likely for making link in Miami at 10am
I'm unhappy to convey I am site upset in American Airline’s handling of this make any difference. We by no means obtained our baggage right up until late in the day on March thirteenth. To add insult to damage we were being billed $25 for every bag by American Airlines for our return flight house Regardless that we didn’t pay out to examine our luggage on just how on the Virgin Islands.
I even tried using contacting on the telephone and got nowhere; all I could listen to is actually a recurrent concept and Once i ask for to talk to buyer relations, I would get hang up on.
Recent flight from Austin to Ft Myers on which I had requested wheelchair guidance didn't give any jetway assistance and absolutely absolutely nothing in Ft Myers from airplane to baggage declare and NOONE to question.
I not too long ago had a flight cancelled by American Airlines and stood inside of a line for forty five minutes to obtain rebooked on A different flight. I had been stunned to determine that the gate brokers did not Have a very watch to the available USAIR flights.
On May possibly 21, 2016 I was on a flight 1087 from Dallas to Atlanta. At some time during that flight I felt Ill and was trying to stand up, even so, I handed out And that i do not try to remember anything. I had been out on the ground and uncovered later that there have been medical private about the airplane who assisted me. I used to be taken towards the hospital and was admitted. I had been inside the medical center until finally some tests ended up finished and was informed which i possibly experienced a seizure, getting discharged on Tuesday night. I'd to alter my flight back to Oklahoma City as they felt I wanted to obtain the medication in my program prior to traveling. I would like to thank the flight attendants, Those people clinical persons about the plane who took terrific care of me and all of those traveling who participated in a way to be sure that I used to be O.